We want to talk to you (and everybody else)! Before your write...
- We get a very high volume of questions, and while we do everything we can to provide timely and helpful support, you can speed up the process by bearing these in mind:
If your inquiry is time-sensitive, make your Subject Line STAND OUT. Example: SHIPPING ADDRESS CHANGE or CANCEL ORDER
- The more concise your question, the quicker we can respond. While more information can help narrow down a problem, if we have to read paragraphs to determine your question, it will take more time.
- When placing an order online, use the “Comment” section at checkout to make custom changes, such as small part changes or specific shipping instructions (tech questions written in the comments section will cause a shipping delay).
- Often times the question you have has already been answered. Check out the resources below first before submitting a question; there is a good chance you will find the information there.
The Honda Twins Forum is a great community of Honda owners with a lots and lots of helpful information. Often you many find the answer to your question there before we are able to get back to you.
For a question requiring a back-and-forth conversation or pictures, call or text during our Tech Support Hours Monday & Tuesday 12pm - 6pm (CST)
Tech and Sales Support: E-MAIL US
Text (SMS) Support: Please include your Name and Order # - (510) 824-8575
Phone Support: Only Monday & Tuesday 12pm - 6pm (CST) - Please leave a message or you won't receive a call back - (510) 824-8575